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40 Hour Basic Mediation Training:
November 27-December 1, 2017
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As a Mediator, Margaret is committed to peacemaking and helping parties generate options to resolve their conflict.
Mediation for Child Custody, Elder Care, and Business Disputes in Reno, Carson, Lake Tahoe, and throughout Northern Nevada
Instructor for 40 Hour Basic Mediation Training Courses
Mediation and Conflict Resolution Training
What is Mediation?
Mediation is an informal yet structured conversation. It is a voluntary process in which parties involved in a conflict work with an impartial person to define the problem and explore creative solutions.
“What may appear as the truth to one person will often appear as untruth to another person. But that need not worry the seeker. Where there is honest effort, it will be realized that what appeared to be different truths are like the countless and apparently different leaves of the same tree.” Mahatma K. Gandhi
America has always been full of folks with divergent viewpoints. Over the last years, however, we have lost one of the vital concepts that allowed us to make peace and move forward together: the art of respectful debate and compromise.
Much has been made about our politicians’ inability to compromise. People are frustrated by their rigid stances and refusal to engage in give and take. It is not just the politicians, however, who engage in this behavior. All of us could benefit from a refresher course on cooperation. Perhaps it’s our increasing reliance on social media, but people seem less accepting of viewpoints other than READ MORE >
People are behaving badly. At least, that’s what I think most times I watch the evening news. Scathing insults are recklessly flung about; people are easily agitated; random acts of kindness and good manners seem to be the exception rather than the rule. This kind of behavior engenders unnecessary conflict. Of course, even without bad behavior, interpersonal conflict is a fact of everyday life. While some people act in ways to escalate conflict, others are so distressed by it they spend most of their time avoiding it, sometimes at the cost of a relationship.
But conflict is not always a bad thing. I often do an exercise when teaching mediation or communication skills. I ask everyone to say the first word that comes to mind when thinking about conflict. People usually throw out words such as “fight,” “anger,” “frustration,” “war.” Rarely does anyone think of positive words like “change,” &ldquo READ MORE >
Conflict Resolution Training Available:
Margaret offers 6 hour conflict resolution training to help people approach conflict constructively. Participants will emerge from this training with practical strategies and techniques to:
• Understand conflict and how to approach it;
• Effectively communicate;
• Listen actively;
• Handle strong emotions;
• Facilitate resolution in both personal and work life.
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